Privacy policy

      Last Updated: July 28, 2026

      Let's Go Fan respects your privacy and is committed to protecting your personal information.

      1. Information We Collect

      We may collect:

      Personal Information

      • Name
      • Email address
      • Mobile number
      • Delivery addresses
      • Pickup addresses
      • Profile information

      Location Information

      • GPS location (with permission)
      • Pickup location
      • Delivery location

      Payment Information
      Payments are processed securely through third-party payment providers. We do not store complete payment card details.

      Device Information

      • Device type
      • Operating system
      • IP address
      • App version
      • Device identifiers

      2. How We Use Your Information

      We use your information to:

      • Provide pickup and delivery services.
      • Process bookings.
      • Connect users with delivery partners.
      • Improve app performance.
      • Send booking notifications.
      • Provide customer support.
      • Prevent fraud and misuse.
      • Comply with legal obligations.

      3. Location Data

      Location access is used only to:

      • Find your pickup location.
      • Navigate drivers.
      • Track deliveries.
      • Improve delivery accuracy.

      Location permission can be managed through your device settings.

      4. Sharing of Information

      We may share limited information with:

      • Delivery partners
      • Payment providers
      • Customer support providers
      • Government authorities where legally required

      We do not sell your personal information.

      5. Data Security

      We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure.

      6. Data Retention

      We retain your information only as long as necessary to:

      • Provide our services.
      • Meet legal and regulatory requirements.
      • Resolve disputes.
      • Enforce our agreements.

      7. Your Rights

      Depending on applicable law, you may have the right to:

      • Access your personal information.
      • Correct inaccurate information.
      • Delete your account.
      • Request deletion of personal data.
      • Withdraw consent where applicable.

      8. Cookies and Analytics

      Our website and app may use cookies and analytics tools to improve user experience, understand usage patterns, and enhance our services.

      9. Children's Privacy

      Our services are not intended for children under the age of 13 (or the minimum age required by local law). We do not knowingly collect personal information from children.

      10. Changes to This Privacy Policy

      We may update this Privacy Policy from time to time. Changes become effective upon posting the updated version on our website or mobile application.

      11. Contact Us

      If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through the contact details provided on our website or mobile application.
      contact@goberexpress.com