Terms & Conditions

      Last Updated: July 28, 2026

      Welcome to Let's Go Fan. By accessing or using our website or mobile application, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

      1. Our Services

      Let's Go Fan provides a platform that enables users to book pickup, drop, and delivery services. We connect customers with delivery partners to facilitate transportation of parcels and other permitted items.

      2. User Eligibility

      You must be at least 18 years old or have the permission of a parent or legal guardian to use our services.

      3. User Account

      You are responsible for:

      • Providing accurate information.
      • Keeping your account credentials secure.
      • Maintaining the confidentiality of your login details.
      • All activities conducted through your account.

      4. Booking Services

      Users can:

      • Schedule pickups.
      • Book drop-off services.
      • Request parcel deliveries.
      • Track deliveries where available.

      All bookings are subject to driver availability and service area coverage.

      5. Payments

      • Charges are displayed before confirming a booking whenever applicable.
      • Payment can be made using supported payment methods.
      • Additional fees may apply for waiting time, route changes, tolls, or other applicable charges.

      6. Cancellations

      Users may cancel bookings according to the cancellation policy displayed during booking. Cancellation charges may apply after a driver has been assigned.

      7. Prohibited Items

      Users must not send:

      • Illegal goods
      • Hazardous materials
      • Explosives
      • Weapons
      • Narcotics
      • Live animals (unless specifically permitted)
      • Counterfeit goods
      • Any item prohibited by applicable law

      Let's Go Fan reserves the right to refuse any prohibited shipment.

      8. Delivery Responsibility

      Users are responsible for:

      • Providing accurate pickup and delivery addresses.
      • Ensuring recipients are available.
      • Proper packaging of items.

      9. Limitation of Liability

      Let's Go Fan is not liable for:

      • Delays caused by traffic, weather, or unforeseen events.
      • Incorrect addresses provided by users.
      • Losses arising from prohibited or improperly packaged items.
      • Indirect or consequential damages to the fullest extent permitted by law.

      10. Suspension of Accounts

      We reserve the right to suspend or terminate accounts that:

      • Violate these Terms.
      • Engage in fraudulent activities.
      • Misuse the platform.
      • Violate applicable laws.

      11. Intellectual Property

      All content, logos, trademarks, graphics, and software belong to Let's Go Fan or its licensors and may not be copied without written permission.

      12. Changes to Terms

      We may modify these Terms at any time. Continued use of the platform constitutes acceptance of the updated Terms.

      13. Governing Law

      These Terms shall be governed by the laws applicable in the jurisdiction where Let's Go Fan operates.

      14. Contact Us

      For any questions regarding these Terms, please contact us through the contact details provided on our website or mobile application.